Privacy Policy

Dien Nganhung ("we", "us", or "our") respects your privacy and is committed to protecting any personal data we collect or process in connection with our website and services. This policy describes the types of information we may collect, how it is used, who it may be shared with, and the choices available to you regarding your information.

This policy applies to information collected through our website, any related subdomains, forms, and communications you have with us, including inquiries submitted through our contact or lead forms. It does not apply to third-party websites or services that may be linked from our site, which maintain their own privacy practices.

We may collect information you voluntarily submit, such as your name, email address, phone number, and any details included in messages sent through our contact or lead-generation forms. We may also collect information you provide when corresponding with us by email or other means.

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, referring pages, and general usage patterns. This information is typically collected through cookies, log files, and similar tracking technologies.

We may use cookies and similar technologies to operate our website, remember preferences, and understand how visitors interact with our content. You can typically control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the site.

We may use the information we collect to respond to inquiries, provide and improve our services, communicate with you about your account or requests, maintain the security of our website, comply with legal obligations, and, where permitted, send you information about our services that may be of interest.

Where applicable law requires a legal basis for processing personal data, we rely on bases such as your consent, the necessity of processing to perform a contract or take steps prior to entering one, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, analytics, email delivery, and customer communication tools. These providers are only permitted to use the information as necessary to provide services to us.

We may disclose information where required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

If Dien Nganhung is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights to request access to, correction of, or deletion of your personal information, as well as rights to object to or restrict certain processing activities. To exercise these rights, please contact us using the details provided on our Contact page.

Where we send marketing communications, you may opt out at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

If personal information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how your information is handled, please reach out via the details on our Contact page.