Frequently Asked Questions

Dien Nganhung uses AI-assisted analysis to review your portfolio's structure, exposure, and balance, then presents the findings in plain language. The goal is to give you a clearer picture of your holdings so you can make more informed decisions — we don't make decisions on your behalf.

No. Dien Nganhung is built to be understandable whether you're new to investing or have been managing a portfolio for years. Reports avoid unnecessary jargon, and any technical terms are explained as they appear.

Most people complete the initial steps in about a minute. After that, you'll be guided through connecting or describing your holdings so the analysis can begin.

There's no strict minimum. Dien Nganhung is designed to be useful whether your portfolio is modest or substantial, since the value lies in the clarity of the analysis rather than the size of the account.

You'll typically see a breakdown of how your assets are distributed, where concentration risk may exist, and general observations about balance over time. The exact format can vary depending on the information you provide.

No. Dien Nganhung is an analysis tool, not a broker or asset manager. We don't hold your funds, execute trades, or take custody of any assets. Any actions you choose to take based on the analysis are entirely your own decision.

This depends on how you choose to use the service. Some people run a single review to get a snapshot, while others return periodically to see how their portfolio structure has changed over time.

No. The analysis focuses on structure, balance, and general patterns within your existing holdings. It is not designed to issue specific buy or sell recommendations, and nothing provided should be treated as personalized financial advice.

Protecting your information is a core part of how Dien Nganhung is built. Details you provide are used solely to generate your analysis and are handled in line with our Privacy Policy, which we encourage you to review.

No. Dien Nganhung does not require your brokerage or bank login credentials. You provide the information needed for analysis directly, without granting access to the accounts themselves.

Pricing details are presented clearly before you commit to anything, so you'll always know what's involved before proceeding. There are no hidden steps between viewing pricing and starting your analysis.

Yes. You're free to stop using Dien Nganhung whenever you choose. If you have an ongoing arrangement, details on how to cancel are outlined in our Terms of Service.

You can reach Dien Nganhung through the contact page, where you'll find the best way to send us a message. We aim to respond to enquiries as promptly as we can.